1. In accordance with current regulations on data protection conformed by Regulation (EU) 2016/679 General Data Protection (GDPR), we inform you of some questions about the treatment of your personal information by Retevacanze s.r.l
1.1.-Who is responsible for your data treatment?
Company name: Retevacanze s.r.l.
WAT Nr: 04988910826
Address: Via Piersanti Mattarella, 20 Postal Code 90141, Palermo (ITALY)
1.2.- What is the purpose of collecting and processing your data?
Provision of services: We collect your data to be able to manage your request about the services we offer that may include flights, accommodation, transportation, activities and transfers.
Commercial communications: Whenever you give us your consent, we will process your contact information to send you information about our services and products, as well as offers and information that we think may be of interest to you.
1.3.- How long do we keep your data?
Provision of services: As a general rule, your data will be kept until the end for which they were collected is achieved. In addition, for reasons of current tax legislation, we will store your data for a period of 10 years, after which we will destroy it if there is no request for conservation.
Commercial communications: In order to keep you informed of our products and services, the data processing for commercial purposes will remain until you exercise your right of opposition or deletion.
1.4.- Are automated decisions made about your data?
Yes, automated decisions about your personal data are planned.
1.5.-What is the legitimacy for the processing of your data?
The consent will be the basis of legitimation in those treatments in which they have been required and you have granted it to us, for example, the sending of commercial communications. In the event that you have contracted certain services with us, the legal basis of the processing of your data is the contractual relationship that binds us and whose treatment is essential for the execution of the services. In addition, different regulations in force such as the tax law establish that Retevacanze must perform certain treatments. In these cases, the legitimacy of the processing of your data will be based on an applicable legal obligation.
1.6.- Who do we communicate your data to?
3.1. If we believe that it is reasonably necessary to satisfy any law or legal process and we believe that doing so may diminish our responsibility or allow us to defend our legal rights. In any case, we will only provide the required information.
3.2. If we believe that this action is appropriate to enforce the terms and conditions of Retevacanze, including any investigation of possible violations of them.
3.3. If necessary to detect, prevent, or in any way address and prosecute fraud, security or technical issues related to Retevacanze.
3.4. If that action is adequate to protect the rights, property or security of Retevacanze, its employees and users.
3.5. If we believe it is reasonably necessary to satisfy any law or on its own initiative or at the request of third parties that demonstrate a legitimate interest.
1.7 Who do we communicate your data to?
On the occasion of the execution of the contracted services, we will transfer your travellers data to the companies that request this, such as hotels, car rental companies, airlines, etc. You should keep in mind that such assignments are essential to facilitate the contracted services.
The data communicated to the suppliers will consist of the name, surname, identity document (only for flight booking), age, date of birth and nationality, as well as the possible observations that you have noted in your reservation.
1.8 Are international transfers made?
In the event that some of the service providers of the requested services are located in countries outside the European Union. The General Data Protection Regulation governs such international transfers and, therefore, we can only transfer data to countries that ensure adequate measures for your data
1.9.- What are your rights by providing us with your information?
You should know that, by treating your personal data, you have some rights that we detail bellow:
When the basis of legitimation for the processing of the data is based on your consent, you have the right to withdraw that consent at any time.
1.10.- Is your data safe?
At Retevacanze we collect, process and store your data by applying information security policies and regulations. These security measures apply to both information in electronic and paper format, and guarantee the confidentiality, integrity and availability of your data. If there is an event or incident that compromises your data, we will notify you as soon as possible.
1.11.- Other questions
Retevacanze in some cases conditions the use of the Service to the previous completion of the corresponding User registration, and must indicate at least the information marked with a red dot on certain personal data.
We remind you that to carry out a correct provision of the service you must provide us with the exact and truthful data, reserving the right of exclusion of the services to the interested parties who have provided false information and without prejudice to the legal actions that the Responsible can initiate.
When you make a reservation for another person through the website of Retevacanze, we will request personal information and travel preferences from that person. You must obtain the consent of these other persons before providing us with your personal information and travel preferences.
2.-Use of the web
In this case, the Service collects, the following User information: